![]() Must possess ability to process information/merchandise through POS register system Must possess the ability to use computers and technology for information, and to access information necessary to complete the job Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity Must possess sound judgment and people management abilities Must be able to plan, prioritize and execute detailed instructions in a timely and efficient mannerĭemonstrated leadership capabilities, with the ability to work independently, as well as with others Possess excellent verbal and written communication skills. Must be able to effectively lead, coach and manage others in a professional environmentĪbility to positively influence at all levels and possess executive presence ![]() Minimum two to four years management experience or demonstration of skills and learning through an internal development program High School diploma or equivalent required bachelor’s degree preferredīusiness, Marketing, Retail Management, or another related field preferred Is an active Change Champion, initiating and supporting company changes. Responsible for hiring merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty. Provides positive and constructive feedback, and appropriate coaching and counseling. Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning. Ensure maximum sales and profitability by focusing on key business initiatives. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location.
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